Right at Home Sunshine Coast provides high quality in-home care and assistance to our valued clients in the Sunshine Coast, Noosa, Gympie and Moreton Bay Regions. We support people living with Alzheimer’s, dementia and cognitive decline, disabilities, post-operative care needs and older Australians. Our services help clients remain safe and independent in their own homes. Our mission to improve the quality of life for those we serve.

About the role

We require a passionate and dedicated Office Administrator to coordinate the day-to-day functions of our Caloundra office whilst working together with our administration team to ensure all staff compliances are current & correct. You will need to be a highly communicative and organised individual with an exceptional attention to detail.

The Office Administrator will be responsible for:

• Answering the phone in a professional and courteous manner and directing enquiries to the appropriate department and office
• Greeting clients and carers as they walk into the office
• Speaking with clients and their families regarding our services
• Speaking with carers and collecting the compliance items
• Keeping employee information up to date
• Liaising with all office staff of Right at Home Sunshine Coast
• Any other administrative duties as directed by management

Essential Criteria:

• Empathetic, passionate and caring
• Ability to work autonomously and as part of a team
• Experience in a similar role
• Experience with standard computer programmes and the ability to quickly learn new programmes
• Ability to maintain a high level of professionalism and confidentiality
• A basic understanding of the Aged Care, Disability and/or Health systems
• Customer service experience, in industry
• National Police Check
• Current Driver’s Licence