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Administrative Officer


Description

 

Job description

Be rewarded with more than just your pay when you work with us, as a Right at Home team member, you will be eligible for our Right about You! rewards program, this program gives you FREE access to fitness, financial, mindfulness and nutritional programs as well as CASH BACK and DISCOUNTS at over 400 stores including groceries and petrol to help reduce your cost of living! We also love to recognise our staff whenever they do a great job that goes above and beyond for our clients, especially when you’ve done this to align with our Values of being Authentic, Approachable, Accountable, Collaborative while always maintaining your Integrity.

About Right at Home Southern NSW

Right at Home Southern NSW provides high quality in-home care and assistance to our valued clients across southern NSW and Central West NSW regions. We support people living with Alzheimer’s, dementia and cognitive decline, disabilities, post-operative care needs and older Australians. Our services help clients remain safe and independent in their own homes. Our mission to improve the quality of life for those we serve.

About the role

We require a passionate and dedicated Office Administration Assistant to coordinate the day-to-day functions of our Wagga Wagga office whilst working together with our administration team to ensure all staff compliances are current & correct. You will need to be a highly communicative and organised individual with an exceptional attention to detail.

The Office Administrator will be responsible for:

  • Answering the phone in a professional and courteous manner and directing enquiries to the appropriate department and office
  • Greeting clients and carers as they walk into the office
  • Speaking with carers and collecting the compliance items
  • Keeping employee information up to date
  • Liaising with all office team
  • Any other administrative duties as directed by management

Essential Criteria:

  • Empathetic, passionate and caring
  • Ability to work autonomously and as part of a team
  • Experience in a similar role
  • Experience with standard computer programmes and the ability to quickly learn new programmes
  • Ability to maintain a high level of professionalism and confidentiality
  • A basic understanding of the Aged Care, Disability and/or Health systems
  • Customer service experience, in industry
  • National Police Check
  • Current Driver’s Licence
  • COVID 19 Vaccination

Visit us at www.rightathome.com.au to find out more about us and the services that we offer.

Job Type: Full-time

 

Schedule:

 

  • Monday to Friday

 

Work Location: In person

 

Qualifications

A successful candidate will have the following:

  • Demonstrated administrative experience capable of managing challenging workloads
  • Client focused attitude
  • Clear and precise communication skills (written and oral)
  • Attention to detail
  • Advanced computer software skills and able to pick up new systems quickly
  • National Police Clearance Certificate
  • Demonstrated ability to actively contribute to the organisation’s goals
  • Ability to quickly build trust and rapport with a range of stakeholders

Preferred Skills

  • Recent experience in a similar position preferred
  • Experience in the Aged Care and/or Disability space essential
  • First Aid, CPR and Police Check are essential
  • Valid Driver's Licence.
  • Previous experience with rostering is highly desirable.
  • High level of computer literacy, good communication skills and personable telephone manner.
  • Ability to problem solve and think quickly under pressure.
  • Possess a 'can-do' attitude and work well in a team environment.
  • Ability to multitask with a strong attention to detail while keeping calm and focused.
  • Excellent time management skills.
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